Berlin & surroundings · on site · English spoken
IT services in Berlin – a technician who comes to you
eeeNation Services provides on-site IT support in Berlin for private customers, expats, freelancers, startups and small businesses. One technician handles everything from setting up a new laptop or printer and fixing Wi-Fi to servers, VPN, Proxmox and VMware virtualisation, Docker and Kubernetes. Book online with live prices; the invoice arrives by e-mail after the visit.
The booking form and e-mails are in German; the technician speaks English on site.
Prices
Fixed price or hourly rate billed in 15-minute increments, plus a one-off travel fee of 41,65 € for Berlin and the surrounding area. All prices below are final prices including 19 % VAT; businesses receive net prices with VAT itemised. No minimum hour, no surcharges, parts only by agreement.
| Service | Price | Travel | Typical visit, total |
|---|---|---|---|
| WLAN & Netzwerk | 105,91 € / hour | 41,65 € | 147,56 € – 303,45 € |
| PC & Mac Reparatur | 105,91 € / hour | 41,65 € | 147,56 € – 362,95 € |
| Drucker einrichten | Fixed price 117,81 € | 41,65 € | 159,46 € |
| Smart Home | 117,81 € / hour | 41,65 € | 159,46 € – 398,65 € |
| Server & Business-IT | 141,61 € / hour | 41,65 € | 183,26 € – 612,85 € |
| Sonstiges | 105,91 € / hour | 41,65 € | 147,56 € – 255,85 € |
What we do
- Computer & laptop helpDetails in German
- Printer setupDetails in German
- Wi-Fi & home networkDetails in German
- Windows, Outlook & Microsoft 365Details in German
- Virus removal & securityDetails in German
- Data transfer, backup & NASDetails in German
- Smart homeDetails in German
- IT for startups & small businessesDetails in German
- VPN (WireGuard, OpenVPN, Tailscale)Details in German
- Networking & firewall (VLAN, Unifi, OPNsense)Details in German
- Linux & Windows serversDetails in German
- Proxmox VEDetails in German
- VMware ESXi & vSphereDetails in German
- Docker & containersDetails in German
- KubernetesDetails in German
- Homelab & self-hostingDetails in German
How it works
- 1Pick a service and a free slot in the calendar, enter your address and a short description of the problem.
- 2You receive a personal confirmation by e-mail with a calendar entry, and a reminder the day before.
- 3The technician comes to your home or office, explains what is being done and fixes the problem – including all devices in the household.
- 4You review the work report and sign on the tablet; the invoice arrives automatically by e-mail. Pay cash, by card on site, online or by bank transfer.
Service area
All Berlin districts – Mitte, Friedrichshain-Kreuzberg, Prenzlauer Berg, Charlottenburg, Neukölln, Schöneberg, Steglitz, Spandau, Reinickendorf and the rest – plus the surrounding area up to about 40 km: Potsdam, Bernau bei Berlin, Oranienburg, Hennigsdorf, Falkensee, Teltow, Kleinmachnow, Schönefeld and more. The travel fee is the same everywhere; your address is checked automatically when you book.
eeeNation GmbH is a Berlin company (Amtsgericht Charlottenburg, HRB 251102) that also operates server infrastructure in German data centres.
Frequently asked questions
How much does IT support in Berlin cost?+
Either a fixed price (for example printer setup) or an hourly rate billed in 15-minute increments, plus a flat travel fee for Berlin and the surrounding area. Current prices are shown in the table above and in the booking form before you confirm. Parts only by agreement.
Do you come to my home or office?+
Yes. We work on site in every Berlin district and in the surrounding area up to about 40 km – at home, in your home office or at your company. Many software issues can also be solved via remote support by arrangement.
Do you speak English?+
Yes. Booking, e-mails and invoices are in German, but the technician is happy to work with you in English on site.
How fast can I get an appointment?+
Usually within one to three working days, often sooner. Free slots are visible in the online calendar: weekdays 8 am to 6 pm, Saturdays in the morning.
Which problems do you solve?+
Everything from everyday issues to infrastructure: computer and laptop setup and repair, printers and scanners, Wi-Fi and networking, Windows, Outlook and Microsoft 365, virus removal, data transfer and backup, smart home – as well as VPN, firewalls, Linux and Windows servers, Proxmox, VMware, Docker and Kubernetes.
Get IT help in Berlin
Book online in two minutes or give us a call.
Diese Seite auf Deutsch: IT-Service Berlin